DealerPeak CRM Basics
DealerPeak Customer Profile Overview Top Tabs: Send Email: Initiate an email to the customer (used when you do not have a task to complete). Add T...
Wed, 11 Dec, 2024 at 9:10 AM
From your Dashboard, select the "Quick UP" or "New Lead" Button in the upper navigation bar of the screen. Depending on your interface y...
Fri, 6 Dec, 2024 at 10:34 AM
When adding a lead to the system, Dealerpeak will search the customer by the Name, Email address, and Phone numbers to find a match in the system. When...
Wed, 11 Dec, 2024 at 8:57 AM
Adding a Vehicle of Interest to a Lead This guide outlines the different ways to add a vehicle of interest to a lead profile within the CRM. You have three...
Wed, 11 Dec, 2024 at 8:30 AM
Step-by-Step Guide to Adding a Trade to a Lead: 1. Access the Trade-In Section: Locate the "Trade-In" section within the lead form. This is whe...
Wed, 11 Dec, 2024 at 3:08 PM
Updating a Lead Status This guide provides step-by-step instructions on how to change the status of a lead within a customer's profile in the CRM. St...
Wed, 11 Dec, 2024 at 10:33 AM
Setting an Appointment Task in the CRM This guide will walk you through the process of setting an appointment task within a lead's profile in the CRM. ...
Wed, 11 Dec, 2024 at 7:54 AM
Completing Tasks in the CRM: A Step-by-Step Guide This guide outlines how to complete various tasks within the CRM and manage your leads effectively. Task...
Wed, 11 Dec, 2024 at 9:48 AM
This manual guides you on how to use the Click-to-Call feature within DealerPeak CRM to efficiently connect with your customers. 1. Accessing Click-to-Ca...
Thu, 23 Jan, 2025 at 7:36 AM
Creating a Saved Search (Inventory Alert) for Customers This guide will walk you through creating a saved search, also known as an Inventory Alert, within ...
Wed, 11 Dec, 2024 at 9:57 AM